FAQs
Yes! You can find it here.
Once your order has been packed you will receive an email with your tracking number and a link to track your package. You may also log in to the website and view your order history along with your tracking information online. If you are having further issues, please contact us at info@brandandiron.com.
You can click on Stockist on our webpage to find a store located near you or visit the store locator page.
Shipping costs are auto-calculated through Canada Post volume, weight and distance guidelines.
Unfortunately, not at this time.
If your discount is not applying to your order, please exit the checkout page and review your order in the cart summary. If issues persist, please email us at info@brandandiron.com.
Please visit our refund policy page for more information
Our candles are ethically produced in small batches using sustainable ingredients and packaging. All of our candles are non-toxic, cruelty-free, vegan, and made without the use of parabens, phthalates, petroleum, or carcinogenic ingredients. We scent our candles with a combination of the highest-quality perfume-grade fragrance and essential oils on the market. We use 100% soy wax harvested from sustainable crops in the USA. Our wicks are made of lead and zinc-free braided cotton.
If your candle is damaged during shipping, please send us a photo of the issue within 48 hours of receiving your package and we will return or replace the same item(s) from your original purchase.
For any other questions or further help, please contact us at info@brandandiron.com.
Please visit our Candle Care page.
Please visit our Candle Care page for more information.
Yes! Please email info@brandandiron.com with your request.
Yes! Please email info@brandandiron.com with your request.
You can click on Wholesale on our webpage or click here to fill out our form online.